Help Centre

Getting started

Get started with Beemcute

Set up your workspace, invite your team, and begin tracking requests in one place.

What Beemcute does

Beemcute is a central workspace for business requests and support tickets. Each request has a clear owner, priority, status, due date, and activity history.

Use it to replace scattered messages, spreadsheets, and follow-ups with one shared workflow.

Your first setup

  1. Open the Beemcute sign-up page and enter your workspace name, full name, email address, phone number, and a strong password.
  2. Enter the one-time password (OTP) sent to your email to verify the account and create the workspace.
  3. Sign in with the activated email address and password.
  4. Add departments and ticket categories that match how your team works.
  5. Invite staff, agents, and administrators with the right roles.
  6. Create your first ticket or ask a staff member to submit one.

Keep your account secure

Never share your password, OTP, or invitation link. Use the invitation sent to your own email address and ask an administrator to resend it if it expires or is sent to the wrong address.

If an OTP does not arrive, confirm the email address, check spam or junk, then request a new OTP if that option is available.